Correction requests
If a donor's name, email or amount is misrecorded, contact us within 30 days and we will correct the record and reissue the receipt.
Full policy content is being reviewed by legal counsel ahead of public launch. The summary below describes our intended commitments.
If a donor's name, email or amount is misrecorded, contact us within 30 days and we will correct the record and reissue the receipt.
Donations are voluntary contributions and are not generally refundable. In the event of cause cancellation, funds are redirected to a similar verified cause or refunded to the donor on request.
Send your request to nimwenaine@gmail.com with your transaction reference and donor name. Requests are processed within 7 working days.