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Cause Verification Policy

Last updated:January 2026

Full policy content is being reviewed by legal counsel ahead of public launch. The summary below describes our intended commitments.

Verification scope

Identity, contact information, supporting documents, references, and mobile money payment details are reviewed for every cause.

Verification timing

Standard reviews complete within 2 to 3 working days. Larger or institutional causes may take up to 5 working days.

Re-verification

Long-running causes may be re-verified. Organisers will be notified and asked to provide updated supporting evidence.